Klia Ekspres Said My Senior Citizen Status Expired


 

Express Rail Link Sdn Bhd (ERL) recently appeared to suggest I was younger than my actual age, but rather than take it as a compliment I simply scowled.
For the uninitiated, ERL runs two train services between KL Sentral and KLIA.
The “KLIA Ekspres” is a non-stop service that runs directly from KL Sentral to KLIA Terminal 1 and KLIA Terminal 2.
Its other service, “KLIA Transit”, plies the same route but also makes stops at Bandar Tasik Selatan, Putrajaya/Cyberjaya and Salak Tinggi.
Senior citizens (those aged 60 and above) pay the full fare to ride the KLIA Ekspres, but are entitled to a 30% discount if we ride the KLIA Transit. Why the discount applies to only one service and not the other baffles me. I find it quite unfair, but let’s leave that for another day.
Anyway, on Sept 5, I rode KLIA Transit from KL Sentral to KLIA Terminal 2.
To ride the train, I used the “Touch ‘n Go” facility on my MyKad. At KL Sentral, I tapped my MyKad at the sensor and was let through the gate. I boarded the train and rode to KLIA Terminal 2.
On disembarking, I tapped my card again to exit. To my surprise, the full standard fare of RM55 was deducted. I was denied the RM16.50 discount. Needless to say, I was shocked. Why did I get charged the full fare?
I needed to catch my flight, so I walked quickly over to the KLIA Ekspres office to speak to the customer service officer on duty. I explained the problem.
He took my MyKad, slotted it into a machine behind him and, after a minute or so, came back to me, saying that I had to pay the full fare.
Apparently, my “senior citizen status” had expired the previous day.
“What? Did I grow younger yesterday? How does a senior citizen status ‘expire’,” I asked.
I did not accept his explanation and insisted on a refund.
“You have overcharged me,” I insisted.
The officer asked me to wait while he spoke to his manager, who was in a room. The manager came out, and I explained again what had transpired.
“You have overcharged me and I demand a refund,” I said.
“Oh! No, no!” he replied. “Our system doesn’t allow a refund as your status has expired.”
“How did I go overnight from being a senior citizen to not being one,” I asked. “Did I grow younger at midnight?”
I was annoyed.
“I cannot do anything about this,” he said. “If you’re not happy, you can lodge an official complaint.”
Ads by KioskedWhy would I need to, I asked. All the information you need is already in the system.
Anyway, based on what I was told, the bigger story is that, apparently, in KLIA Ekspres’ database a passenger’s status as a “senior citizen” lasts only six months.
“Why does your system have a six-month expiry date for senior citizens?” I asked.
It was a question he could not answer.
“Lodge a complaint,” he replied. “Let the senior people deal with you.”
That made me unhappy. Despite wearing a KLIA Ekspres uniform and sitting in a KLIA Ekspres office he was not taking any responsibility and had no solution for me.
Ads by KioskedThat sums everything up.
I wonder how many other senior citizens have suffered the same fate unknowingly. - FMT
The views expressed are those of the writer and do not necessarily reflect those of MMKtT


Artikel ini hanyalah simpanan cache dari url asal penulis yang berkebarangkalian sudah terlalu lama atau sudah dibuang :

http://malaysiansmustknowthetruth.blogspot.com/2023/09/klia-ekspres-said-my-senior-citizen.html

Kempen Promosi dan Iklan
Kami memerlukan jasa baik anda untuk menyokong kempen pengiklanan dalam website kami. Serba sedikit anda telah membantu kami untuk mengekalkan servis percuma aggregating ini kepada semua.

Anda juga boleh memberikan sumbangan anda kepada kami dengan menghubungi kami di sini
Erl Apologises Over Expiry Of Senior Citizen Status

Erl Apologises Over Expiry Of Senior Citizen Status

papar berkaitan - pada 19/9/2023 - jumlah : 200 hits
From Express Rail Link Sdn BhdWe wish to respond to an article titled written by Rosli Khan which was published in FMT today Firstly we would like to thank Rosli for taking the KLIA Transit service We have investigated the matter and believ...
Kalau Tak Boleh Bahagiakan Isteri Jangan Cuba Sakitkan Hati Mungkin Akan Bawa Status J Kak Km

Kalau Tak Boleh Bahagiakan Isteri Jangan Cuba Sakitkan Hati Mungkin Akan Bawa Status J Kak Km

papar berkaitan - pada 21/9/2023 - jumlah : 201 hits
Sering mencetuskan kontroversi usahawan jamu terkenal Liana Rosli ataupun lebih dikenali sebagai Kak KM ada mencuri perhatian netizen di Tiktok Dalam hantaran tersebut Kak KM seolah olah memberi bayang bahawa dia tidak lama lagi akan memega...
Senior Cop Pleads Not Guilty To Accepting Rm70k Bribes

Senior Cop Pleads Not Guilty To Accepting Rm70k Bribes

papar berkaitan - pada 8/9/2023 - jumlah : 106 hits
A senior police officer pleaded not guilty in the Kuantan Sessions Court today to 46 counts of accepting bribes amounting to RM70 600 from 2019 until early this year Former Temerloh district police chief Mohd Azhar Mohd Yusoff 53 made the p...
Adab Prabowo Pada Jenderal Senior Sby Tersenyum

Adab Prabowo Pada Jenderal Senior Sby Tersenyum

papar berkaitan - pada 14/9/2023 - jumlah : 71 hits
Menhan Jenderal Prabowo Subianto menolak tawaran kursi dari Agum Gumelar
Barangkali Nak Dapat Title J Kak Km Beri Hint Nak Pegang Status Janda

Barangkali Nak Dapat Title J Kak Km Beri Hint Nak Pegang Status Janda

papar berkaitan - pada 21/9/2023 - jumlah : 251 hits
Sering mencetuskan kontroversi usahawan jamu terkenal Liana Rosli ataupun lebih dikenali sebagai Kak KM ada mencuri perhatian netizen di Tiktok Dalam hantaran tersebut Kak KM seolah olah memberi bayang bahawa dia tidak lama lagi akan memega...
Dua Senior Mengaku Salah Pukul Junior Bawa Vape

Dua Senior Mengaku Salah Pukul Junior Bawa Vape

papar berkaitan - pada 19/9/2023 - jumlah : 199 hits
Imej hiasan Muar Dua pelajar sekolah berasrama penuh di daerah ini mengaku bersalah di Mahkamah Majistret di sini semalam atas pertuduhan memukul junior menggunakan penyangkut baju dan batang penyapu kerana didakwa membawa rokok elektronik ...
Teen S Religious Status Nrd Needs More Time Court Postpones Hearing

Teen S Religious Status Nrd Needs More Time Court Postpones Hearing

papar berkaitan - pada 11/9/2023 - jumlah : 152 hits
The National Registration Department needed more time to prepare affidavits and written submissions to counter a legal action seeking to uphold a 17 year old boy s right to be a Buddhist despite being born to a Muslim father As a result the...
Persoalan Terjawab Anna Jobling Padam Foto Meerqeen Di Ig Status X Jadi Tanda Tanya

Persoalan Terjawab Anna Jobling Padam Foto Meerqeen Di Ig Status X Jadi Tanda Tanya

papar berkaitan - pada 6/9/2023 - jumlah : 315 hits
Pelakon Anna Jobling semalam telah membuatkan peminat tertanya tanya setelah dia memuat naik status sesuatu sehingga menimbulkan pelbagai spekulasi
Nota Serah Tugas Untuk Status Tugas Yang Masih Belum Selesai Dan Skop Kerja

Nota Serah Tugas Untuk Status Tugas Yang Masih Belum Selesai Dan Skop Kerja

papar berkaitan - pada 7/9/2023 - jumlah : 358 hits
Cerita masa hari last di KKR Jumaat lepas k fiezz siapkan Nota Serah Tugas untuk PA yang akan bertukar tempat dengan k fiezz Format nota serah tugas udah tersalah pula Aiihh dah nak balik baru bos pegawai lain tegur Sabor je lah So tak apa ...
Kathryn And Sydney S Fantastic Pantyhose Adventure Part One

Orang Tua Sekarang Membunuh Anaknya Secara Halus

Seorang Sahaja Zul Ariffin Tersasul Doa Minta 4 Isteri

The American Society Of Cinematographers Over And Above The Frame Casin

Kenaikan Pangkat One Off Bagi Gred 9 10 11 Sspa

Isu Artis Mangsa Buli Syafiq Yusof Gesa Produksi Main Peranan Perlu Wujudkan Suasana Friendly

15 Creative Diy Fall Garlands To Spruce Up Your Autumn D Cor

Apabila Wanita Tertinggi Dan Paling Pendek Bertemu


echo '';
Senarai Lagu Tugasan Konsert Minggu 1 Gegar Vaganza 2024 Musim 11

Info Dan Sinopsis Drama Berepisod Dhia Kasyrani Slot Akasia TV3

Biodata Terkini Reshmonu Peserta Gegar Vaganza 2024 Musim 11 GV11 Penyanyi Lagu Hey Waley

Gegar Vaganza 2024 GV 11 Hadiah Tiket Peserta Juri Format Pemarkahan Dan Segala Info Tonton Live Di Astro Ria Dan Sooka

6 Janji Donald Trump Kalau Dia Naik Jadi Presiden Semula


Silat Gayong

Kaki Pelancong Terpaksa Dipotong Semasa Berkayak

3k 2025 Siap Sedia Sebelum Terlambat

Mahazalim Mahafiraun Mahakaya Why Didnt You Call Him Mahaliwat

What Grade Does Faisal Deserve For Abim S Role On Race Religion

Trump S Victory Shows Power Of Greed And The Ultra Rich