Customers Unable To Use Maybank Online Services
Maybank recommends you use and ATM if you need to withdraw money. — The StarMaybank has issued a statement on its official social media accounts to inform customers that it’s currently facing intermittent service disruption
MaybankVerified account @MyMaybank 3h3 hours ago
More#mbbalert Dear customers, there is currently an intermittent service interruption affecting some of our cards and electronic banking services. Please bear with us as we are in the midst of rectifying the issue. We apologise for the inconvenience caused & thanks for your patience
Many customers too have posted on Twitter that they are having issues with sending money, for instance, via Instant Transfer, and even receiving Transaction Authorisation Code (TAC).
We tried sending money via Instant Transfer using the Maybank2u website at about 5.50pm and received a “service unavailable” message.
In a reply on Twitter, Maybank has suggested that customers who want to withdraw cash do it via its ATM machines
freya @naddyduddy 3h3 hours ago
More@MyMaybank can you at least inform if you have maintenance problem. I’m running out of cash and the nearest atm is cimb I’ve wasted 30 mins only to find the nearest maybank atm which also happened to be a long queue. Pfft2 replies0 retweets0 likesReply 2
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MaybankVerified account @MyMaybank
FollowFollow @MyMaybankMoreReplying to @naddyduddyHi, we are sorry to hear that. Please be informed that we are currently experiencing unexpected intermittent for IBFT (Instant) via M2U, TAC (all Telco's), Reload & MEPS. We would suggest you to perform withdrawal via ATM. (1/2)2:46 AM - 27 Mar 2019Some are even reporting that they are unable to transfer money to a Maybank account from a different bank.
@ynwaicapNZ 7h7 hours agoMoreHi @CIMB_Assists why i cant transfer funds
3 replies2 retweets1 likeReply 3 Retweet 2 Like 1
CIMB Assists @CIMB_AssistsFollowFollow @CIMB_AssistsMoreReplying to @ynwaicapNZHi, apologize on the delay in response. If you are referring to transfer to Maybank, for your info, Instant transfer (IBFT) to Maybank is temporarily unavailable. Alternatively, you may perform using “IBG" Maintenance Schedule:- https://www.cimbclicks.com.my/maintenance-schedule.html … Thank you
11:26 PM - 26 Mar 2019The Star has reached out to Maybank for comments.- Star
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